Returns & Exchanges

At Cleva, we want you to love your home as much as we do, which is why we offer a 30-day return policy on all furniture and decor items to ensure your complete satisfaction. If a product doesn't fit your space or meet your expectations, our streamlined process makes returns and exchanges simple and stress-free.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Carefully repackage your items in their original boxes with all protective padding and hardware included to prevent damage during transit.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, we will process your refund or ship your replacement within 5-7 business days.